We specialise in offering on- or off-site solutions by appointing a dedicated team to process all the relevant work and deal with resultant enquiries. This will allow your staff to concentrate and focus on their core role within your company.

Part of the Account Management solution is to have a fully trained Apple Mac Operator integrated into the Account Management Team. Couple this to an on-site digital proofing system and you have a powerful tool to control design costs and eliminate the difficult to track courier charges.

Service Level Agreement (SLA)
The full details of the way the contract will work will be outlined in an SLA, which will be formulated as a joint document by you and us, and the performance of the service would be measured against the SLA's key deliverables.

Support will operate in accordance with the normal working hours of your company. However, we realise that there will always be occasions when the Account Team needs to be available after hours.