1. We're are an important subsidiary of a powerful global company, Océ. The brand recognition and technological resources of a global company means that our clients can be assured that Océ Imagistics will have a continued flow of innovative, state-of-the-art document imaging products and services backed by a financially strong parent company.
2. We understand the document business and its impact on your bottom line. Document based information is the lifeblood of any organisation. And since we have a singular focus on the document - document imaging, document workflow and document management – we know how to help you efficiently manage documents throughout the enterprise by providing proven workplace productivity solutions at an affordable cost.
3. We make it a point to understand what our customers really need. We know that you need reliability and dependability. Our product and service performance remains seamless and unmatched, achieving over 98% copier and 99% fax uptime.
4. We understand workplace productivity. Our advanced products add value, not work, to the workplace. We analyse your print environment and expose overspending and underutilization of equipment. Our goal is to identify needs and applications and recommend the most efficient and economical solutions.
5. We have a 'Best of Breed' product line. As a best-of-breed solutions provider we select, test and enhance quality products that will cost-effectively meet your specific needs. In effect, we have already done your research for you.
6. We understand business colour. We recognise the impact of colour on your business documents, and we’ll continue to introduce new colour printer/copiers and multifunctional devices that are affordable, productive, easy to use and maintain, and provide tracking and control to manage costs.
7. We understand document transport and delivery. We can help you shift to digital networking, meeting the application needs of a changing workplace while transitioning to fewer devices. From lower volume workgroup solutions to the more sophisticated production environment, we manage the document image in electronic or printed format.
8. We understand customer account management. Our centralised customer administration provides easy, single-point access to your accounts. You have the option to take advantage of our e-commerce solutions and asset management programs. And you can receive the benefits of various financing options to meet every budget need.
9. We understand the value of great service. Supported by a comprehensive network of service locations across the country, we provide unsurpassed customer and product service and support.
10. We understand you. We value our relationship with you and will work with you as a true partner. We take the time and effort to truly understand your information management needs and applications and assign a team dedicated to work with you to design and implement the best systems and solutions to meet your needs now and well into the future.
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