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Solution at Temecula Valley schools
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Reliability and service keep the teachers teaching

Like most educational institutions, the Temecula Valley Unified School District is under pressure to improve the test scores and educational quality of its 17,000+ students.  It's a priority, therefore,  to eliminate any distraction that takes teachers away from the classroom. Yet before implementing an Océ copy and print solution throughout the district, schools too often had to wait while old, unreliable copiers were repaired. Teachers and staff were then unable to produce crucial documents; compromising their educational effectiveness.

'I think the difference between Océ and other companies is their sense of professionalism. And when I say professionalism I mean that they're always there to serve. Sometimes the solution might not be the Océ solution, but they're still there to lend a hand.'
Steve Brizeno
Bottleneck 1: unreliable printing
From classroom assignments to notes home to parents, Temecula Valley depends on reliable document production. And when a printing system breaks down —as it did frequently before Temecula installed Océ printers —it means big trouble. 'A machine could be down up to three days waiting for service or a part', remembers Lauren Elzig,
Temecula Elementary School Clerk, 'thereby paralysing the school. Sometimes we even had to pay an outside print shop to do important documents that were needed right away.'
 
Solution 1: standardised, transparent printing process
Reliable Océ systems allow the schools to function more effectively, and teachers to concentrate on lessons rather than printing problems. Standardisation of systems —which Océ helped the District achieve —also helps, by simplifying supply ordering and allowing staff members to shift to different sites without having to be retrained. 'We wanted to make printing as transparent as possible', explains Steve Brizeno, the District's Director of Purchasing. 'So teachers don't even have to think about it and can focus on students.'
 
Bottleneck 2: inadequate print functionality
Administrative employees often need advanced functionality, something that Temecula's old systems also lacked. Administrative Assistant Nell Kellogg, for example, used to have nightmares about printing the 200-page school board agenda packets. 'I would have to manually do a lot of things to accommodate what the system couldn't do', she recalls. 'I'd have to use lots of flags and tags and cut the agenda into 50-page portions for assembly later.' As a result she wasted significant time and energy each month.
 
Solution 2: better print functionality
Advanced functionality on Océ 3155s placed strategically throughout the district provides more efficient printing. Board packets, for example,are now produced in a fraction of the time.And automatic collating and set processing mean that Kellogg can focus on other tasks while the packets are copying. Some Océ systems are even connected to a network, so staff members can produce documents from their desktops —a real productivity booster. And Brizeno expects digital solutions to become standard in the future.

 

 

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