Goedhart Repro has successfully applied the possibilities of Océ Repro Desk. Mr. Van Eijck: "At Goedhart Repro we facilitate our customers. That means we involve them as much as possible in the print process. That's why we work with Océ Repro Desk. This client software gives the customer maximum control of the end result. The software is flexible, user-friendly and easy-to-use. Using Océ Repro Desk reduces the chance of mistakes. We support our customers in the implementation. After a short period everyone can use it easily. The big advantage for our customers is the fact that they can make clear exactly what they want. Without telephone calls, misunderstandings or other unnecessary communication. Our customer's address in the job ticket shows exactly when and where they want their drawings to be delivered. The submission of print jobs takes just a mouse click. That is e-business as it should be: fast, automated and with excellent customer service. We make sure that the print process runs perfectly to deliver the drawings exactly as they were ordered. Because hardly any mistakes are made we can work at attractive prices. Which is also good news for our customers".

 

Goedhart Repro finds printers, plotters and other technology valuable, but not so important for the customer. Mr. Van Eijck: "In the four shops of Goedhart Repro, we use the best in printing technology, networks and servers. We were the first in the world to install the new Océ TDS800. Everything is digital. What we do find important is that we can control our machine base well, thanks to our networks and software. This is what we call 'load balancing'. That's why we can always serve the customer. We can easily switch to other machines, even without the customer noticing. That is also the philosophy of Goedhart Repro. You shouldn't bother your customers with technology, but instead you should offer them the best products and service that can be found in the marketplace".

 

"Paper is a perfect carrier of information. It is light, it is strong, you can fold it and you can write on it. Thanks to new printing technologies, wide-format drawings can be produced in an unmatched quality. Moreover, the use of colour in drawings is increasing, so things that should attract the attention can be highlighted. But paper also has disadvantages. It may be light and strong, but a builder's specification with hundred of pages and many different sections is large and heavy. After a while, even the best-quality paper will fray at the edges. In frequent use, paper gets dirty and creased. Moreover it can be lost. Goedhart Repro is a specialist in exploring the power of the combination. Often paper is best used during the execution of work. But once the job is finished, project partners receive a CD-ROM with all the digital information on a single disc. That makes it easy to find information later on and reduces the space required for analogue archiving", says Mr. Van Eijck. To scan archives quickly and effectively, Goedhart Repro uses Océ Scan Logic on the Océ TDS800 for wide-format and Océ 3165 for small-format. Concluding, Mr. Van Eijck states: "It is not paper or CD-ROM. It is paper and CD-ROM. Optimally using the power of the medium, that's the point."